MUMBAI

Full Airport Name

(Mumbai) Chhatrapati Shivaji International Airport

Address

Chhatrapati Shivaji International Airport, Mumbai 400 099, India

Airport Code

BOM

Country Code

91

Telephone

(0)22 2682 9000

Fax

(0)22 615 6031 or 6202

E-mail

authapd@bom4.vsnl.net.in

Website

www.airportsindia.org.in

Number of Terminals

2

Time Zone

GMT + 5.5

Location

The airport terminals are located 26-30km (16-19 miles) north of Mumbai

Transfer Between Terminals

The airport terminals are spread over two different locations 4km (2.5 miles) apart in the north of Mumbai. Terminal 2 is located at Sahar, and deals with international flights. Terminal 1, which deals with domestic flights only, is located at Santa Cruz. Free inter-terminal coach services transfer passengers between the terminals.

Driving Directions

The airport is well signposted from Mumbai.

Car Parking

Car parking is available at both terminals. There are some 1,220 spaces at Terminal 2 and 780 spaces at the Terminal 1, with premium and standard car parks available at both terminals.

Car Hire

Car hire companies are operated by private agencies and can be found in the Arrivals halls of both terminals.

Public Transport

Road: Taxi: Pre-paid taxis, metered taxis and motor rickshaws are available at the airport (journey time to the city centre: 90-180 minutes). Bus: Buses are also available, with a city bus service to Mumbai and a pre-paid coach service to destinations in the southern states available. Intercity coach services can be booked in the Arrivals areas of Terminal 2. Rail: A railway reservation counter is also situated in Terminal 2, for connections to the metro rail system; trains run to he nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India.

Information and Help Desks

A meet and greet counter is located in Terminal 1B. There are also tourist information counters.

Airport Facilities

Money and communications: Telecommunications centres, offering telephones, fax, Internet and photocopying, are located in both terminals. There are also telephones, hotel reservation counters, bureaux de change, ATMs and postal services throughout both terminals. Eating and drinking: There are restaurants, snack bars, tea, cold drinks and coffee vending booths, bars, ice cream and chocolate shops. Shopping: Duty-free is available in Terminal 2. Luggage: Left-luggage facilities are available in both terminals. Other facilities: These include first aid and medical services, child care rooms and special snoozer chairs.

Conference and Business Facilities

There is a business centre and executive lounges in the Departures areas of both terminals. Airlines provide business class lounges and there is a designated executive lounge. There are also extensive conference and banqueting and business facilities available at the nearby Leela Kempinski Hotel (tel: (0)22 5691 1213; website: www.theleela.com).

Facilities for Disabled Travellers

There are lifts between floors, as well as disabled toilets and disabled parking at the airport. Wheelchairs are also available from the airlines on request; passengers requiring special assistance should inform the airline prior to travel. Free assistance to disabled passengers is available.

Hotels

The Leela Kempinski Hotel (tel: (0)22 5691 1213; website: www.theleela.com) is 1.5km (1 mile) from Terminal 2 and 7km (4 miles) from Terminal 1. The hotel runs a shuttle service to/from the airport. Other nearby hotels with a courtesy shuttle service include the Orchid Ecotel Hotel, the Midland Hotel Mumbai, Marriot Executive Apartments, Renaissance Mumbai, Holiday Inn Bombay, Sun-n-Sand Hotel Mumbai and the Best Western Emerald. Accommodation can be booked at the airport; passengers can also arrange to be picked up and taken to their destination.